Foodie Friday: The Fortune Cookie Writer

Photo credit: LadyFortunes.com

Typical cardboard-tasting fortune cookies at the bottom of Chinese food takeout bags are hardly worthy of dessert. After getting snapped open for the message inside, they are often discarded like emptied soy sauce packets.

That’s not the case with these cookies! Lady Fortunes Inc. is known for its homemade hand-dipped giant fortune cookies spanning 19.5” in circumference. After employees hand-dip the cookies in chocolate, caramel, and peanut butter, they decorate the treats with a variety of toppings – from coconut to sprinkles to M&Ms and Oreos. But most importantly, each cookie includes a fortune inside, customized for holidays and special occasions.

Alex Emeira, one of eight confectionary consultants at Lady Fortunes, calls herself a “fortune tailor” – she works on tailoring the messages for customers’ birthdays, anniversaries, new babies, weddings, and even breakups.

Title: Confectionary Consultant, Lady Fortunes Inc.
Age: 28
In the industry for: 5 years
Based out of: Canoga Park, Calif.
Graduated from: California State University Northridge, degrees in music and business
Previous jobs: Violinist, Starbucks barista, bank teller
Job description in one sentence: I ensure that people are happy with their orders, and help customers customize messages to include in their cookies.

Something people don’t know about your job: When I first started at Lady Fortunes, I suggested printing the messages ourselves to save money. My idea was shot down because the FDA regulates printing to ensure the ink is arsenic-free. I didn’t understand why, but apparently, lots of people eat the cookies intact – with the fortune still inside.

How she got the job: After graduating, the economy sucked. My sister, Daria Artem, who owned Lady Fortunes, asked if I wanted to accompany her to a trade show in New York to talk to customers about the brand and make sales. I impressed her, and henceforth began doing marketing for the company part-time. After a few months, I took the plunge, quit my bank job, and went full-time with Lady Fortunes.

Lady Fortunes offers customized cookies for special occasions and holidays, like the Fourth of July. Photo credit: LadyFortunes.com

A cookie order she won’t forget: People call us to make breakup fortune cookies for their boyfriend or girlfriend. They’ll request messages like, “Confucius says, just like this cookie, our relationship is cracked,” or, “A new girlfriend is in your future, and it’s not me.” One time, it simply said, “I hate your guts. Enjoy this cookie, because this is it.”

Best part of her job: It never gets dull. I love working with people to find a unique, delicious product that fits their budget.

Worst part of her job: The customers that yell and scream and demand their money back. Once, someone listed the wrong address for delivery, and then argued that it was our fault. You need to have a kindergarten teacher’s level of patience.

Where did the company’s name come from? My sister always joked that “Lady Fortune” smiled on her every time she encountered good fortune in her life.

What’s the process behind creating fortunes? We interview customers to find out the story behind the occasion. If it’s for a baby gift, we’ll write something like, “Confucius say, a baby is on the way.”

Is Confucius the go-to? We might also write the customer’s name, like, “Alex says…”

Fortune word limit: Our giant foot-long fortunes typically have 10 lines of text, and our small ones have three lines, with 35 characters on each.

Lucky numbers: Those are based on the customer’s phone number, address, date of a trip, birth date, or baby’s due date [for baby shower gifts].

Cookie recipe: A modified version of Martha Stewart’s.
Price tag: $28.50 for giant fortune cookies; $0.99 for regular-sized ones in bulk.

How did your sister, Daria, get Lady Fortunes off the ground? She worked at a public relations firm in Los Angeles, where her trademark became buying giant fortune cookies for potential clients with personalized messages inside that read, “You’re one smart cookie if you work with Daria.” But they were $40 a pop, so she started making them herself on a tortilla press. The concept of giant fortune cookies with messages inside has been around since the 1960s, but Lady Fortunes is different because we hand-dip and decorate the cookies beautifully.

So she baked the cookies as a side job? That’s how it started. She’d be up baking until 3 a.m. Finally, she was faced with a choice: the marketing business or fortune cookies. So she decided to put all her savings – including those she’d saved up for her wedding – into Lady Fortunes.

Do you recycle old fortunes? There are a few stuck sayings, like “I’m so fortunate to have you in my life,” or, “You’re one smart cookie.” Many are play-offs of those.

What’s your favorite fortune? I made one up for my boyfriend that read, “You’re my sweetest cookie and my greatest fortune.” Now, we use that one for lots of romantic messages.

If you could write a fortune for recent grads, what would it say? Don’t be set on one career path – something new and exciting may present itself and take you by surprise. Go with your gut and take a risk on something that sounds fun, and it may be extremely rewarding.

Cookies for a cause: Lady Fortunes’ Pink Ribbon Fortune Cookies, which are hand-dipped in Belgian white chocolate and decorated with edible pink ribbons, help to raise awareness for a worthy cause. A portion of those proceeds is donated to cancer research.

LAUNCHING YOUR CAREER>>
Locate several bakeries in your area that you would be interested in working for, and talk to the manager or owner about offering your services.

Click here for more Foodie Fridays! You can follow Lady Fortunes on their gourmet cookie blog and on Twitter at @LadyFortunesInc.

PLUS: Check out 25 hilarious fortune cookies from CollegeHumor.com!

Foodie Friday: The Ice Cream Tastemaster

Ray Karam enjoying a Cold Stone Creation.

Today marks the first of the Foodie Friday series. Every Friday, No Joe Schmo will feature someone who works in the food industry. I’ll give you a sneak peek: upcoming Foodie Fridays will include a potato chip inspector, a fortune cookie writer, and the creative director at Dylan’s Candy Bar!

But I’m getting ahead of myself. Below, Cold Stone Creamery’s senior tastemaster Ray Karam tells you about his specialty French fry ice cream, the summer flavor lineup at Cold Stone, and everything you ever wanted to know about the dessert. Talk about a cool job! (Pun intended.)

Title: Senior Tastemaster, Cold Stone Creamery
Age: 54
Job description in one sentence: I’m constantly tasting and testing flavors, and I try to develop a new concept or flavor every day using frozen desserts as the basis.
Salary: More than $50,000, but less than $100,000/year
In the dairy industry for: 33 years, including 9 ½ years at Cold Stone
Graduated from: State University College at Oneonta, NY with a major in biology and a minor in chemistry; graduate coursework in agribusiness and food science at Arizona State University
Dream job in college: At first, a doctor or dentist. But then I fell in love with teaching, so I wanted to be a teacher.
Previous jobs: Microbiologist at Nestle; senior-level positions at Sun Street Ice Cream Company and Native Planet Foods Inc.

How he got the job: Just about all the plants I worked at in Arizona – Nestle, Sun Street Ice Cream, Native Planet Foods – got sold or broken up, so I went to graduate school for food science. At the end of my time there, the job at Cold Stone came up. I faxed, emailed, and snail-mailed my resume to them. On Monday morning, I was there with a shirt and tie, shoving my resume in the secretary’s face. I created my own buzz, and they couldn’t help but give me the job.

Best part of his job: I have a wide degree of freedom to explore tributaries beyond chocolate, vanilla, and strawberry. I want people to follow me, so I do things that nobody else has done, or do things better than the competition.

Like what? I created ginger wasabi cream, chipotle chili chocolate nacho cheese ice cream, and French fry ice cream. I see people dipping French fries into milkshakes, so the stretch to ice cream isn’t that far off. I took a few pounds of French fries, blended them into a chunky mix, and froze it into the ice cream mix. People went nuts.

What makes a successful ice cream flavor? First, it has to be visually appealing – that’s what will attract people on the initial level. Secondly, when you put it in your mouth, it has to have a just-right consistency. It has to be the right combination of what the flavor says it is. When I was creating a PB&J ice cream, I tasted the flavor at other stores, and all of them missed the bread part. There needs to be a bakery item in the mix to imitate the bread, so I used graham cracker piecrust.

Our Strawberry Blonde: strawberry ice cream mixed with strawberries, caramel, and graham cracker.

Where do you look for inspiration? Traditional desserts, and especially international desserts. The flavor Our Strawberry Blonde – which is strawberry ice cream mixed with strawberries, caramel, and graham cracker – was derived from an Italian dessert called Strawberry Caramelito.

One essential piece of career advice? You can be creative in any job, no matter how boring you think it is. Learn on the job and make yourself valuable by doing more than what you’re asked for. If you have more skills than what you were hired for, companies can’t get rid of you as easily during layoffs.

How much ice cream do you consume per day? Somewhere between a “Love It” (8 oz.) and a “Gotta Have It” (12 oz.). Not all at once, though – I’ll have a spoonful here and there as I’m creating flavors.

What’s your favorite off-the-menu combo? My Oreo cream ice cream with crushed Oreo cookies on top. I asked Kraft to send me just the cream from their Oreos, and I blended that with ice cream and froze it.

Your job isn’t just about tasting ice cream. What skills did you use from your education? At Nestle, I used my background in physics and chemistry to change the physical properties of ice cream so it would flow better and stay together when it was trucked around the country.

Are you a picky eater? No. There are a few things I don’t like, but I try everything so I know what everything tastes like.

What does the summer flavor lineup at Cold Stone look like? This month, we’re featuring lemon poppy seed. June will be chocolate hazelnut, which was the winning flavor from Cold Stone’s Gold Cone contest. July will be strawberry basil, and August is mojito sorbet.

Do you ever get sick of ice cream? Never, even if it’s just plain vanilla. I will always eat and evaluate it, although I probably won’t talk about it if I’m out to dinner with friends.

Cone or cup? Cup.
Favorite candy bar? Snickers.

Food plans for Memorial Day Weekend? I’m doing the real Americana cookout in the backyard, with everything from steaks to sausages to chicken to grilled corn. And of course, ice cream for dessert! I’m thinking maybe a dark chocolate and raspberry combination.

Photo credit: wikihow.com

LAUNCHING YOUR CAREER>>
Ray Karam gives the scoop on breaking into food research and development.

1. You need the ability to function in two arenas: food science and culinary arts. In high school and college, take as many science classes as you possibly can. Lots of chefs don’t know why certain combinations work, so it’s helpful to know what the fats and proteins in foods are doing.

2. Find a two-year culinary program to get a degree as a chef — it’s a great springboard. Such programs are offered at many community colleges.

3. Exude passion for the food business, for cooking, and for learning your prospective employer’s business. If you’re applying to Nestle’s coffee division, talk about why you want to work there specifically and about your passion to make coffee better. You can have all the smarts in the world, but if you come across as a dull person, don’t waste my time. Action will carry you, I guarantee it.

What’s your favorite ice cream flavor or combo at Cold Stone? Comment below!

Click here for more Foodie Fridays! You can also follow Cold Stone Creamery on Twitter at @ColdStone_Corp.